We are currently open and operating as normal, however Australia Post are experiencing some domestic and international delays which may impact your delivery. For the latest Australia Post update, please click here.
Australian orders are a 10 day turn-around time from the date of order. International orders are a 15-20 day turn-around time from the date of order.
We ship with Australia Post. All items are shipped via express with tracking details available.
We do! International shipping is a flat rate of $40 and tracking details will be emailed to you once shipped.
Packages may incur delays and/or additional taxes and duties when shipped to countries outside Australia. Sleeping W. The Enemy take every effort to ensure a smooth delivery however we do not take responsibility for any delays and/or additional taxes and duties charges that may be applied via customs and duty offices in the receiving country. As the recipient, you are liable for all import taxes and duties and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
Please select carefully as we do not accept refunds or exchanges on personalised sleepwear sets. If you have purchased sleepwear without any custom embroidery you are welcome to a store credit. To exchange your non-personalised item please email our friendly customer care team where they will assist further. Please note that all exchanges must be returned to our head office within 7 days from receiving your order.
SWTE check the quality of every product prior to dispatch. In the unlikely event of a fault, SWTE will first offer to repair any minor faults. Please contact us by email at firstname.lastname@example.org. Your email to us must disclose the fault in the item along with photographic evidence and must supply proof of purchase. This must be made within 48hrs of the product/s being delivered. If deemed faulty by SWTE the client must return the product/s within 7 days of receiving your order.
SWTE will only offer to replace or refund your order where the item has demonstrated a major fault that cannot be repaired.
Our friendly team is available Monday to Friday via email email@example.com.
Our warehouse is located at 18B Mercantile Way Malaga but is closed to the public.